Payment and shipping

General:

After you have placed an order, you will receive a confirmation email with your order within a few minutes at the e-mail address you provided. If you have not received a confirmation email, please contact us on +31 71 5820623.

Available payment methods in the webshop are:

(there are no extra payment costs) 

Shipping: 

The shipping costs are € 6.75 for orders up to € 100.00.
With an order of € 100.00 or more no shipping costs will be charged in the Netherlands.

Different costs may apply for foreign countries. This is automatically calculated in the shopping cart when ordering.

You can also pick up your order in our store.

 

Returns:

For every order, a period of 14 days applies where you can return the product without any problem *.
* With the exception of custom work, specially ordered items, unpacked, assembled and used items.


Cash or Pin at pickup:

You can also collect your order in Leiderdorp during opening hours and pay in cash or per Pin. Credit Cards payments are not possible.


Our address:

Alternatief vof
van der Valk Boumanweg 184
2352 JE   Leiderdorp
Netherlands


Phone: +31 71 5820623
e-mail: verkoop@alternatief.com

 

Openinghours  
Monday from 10:00 u till 17:30 u
Tuesday from 10:00 u till 17:30 u
Wednesday from 10:00 u till 17:30 u
Thusday from 10:00 u till 17:30 u
Friday from 10:00 u till 21:00 u
Saturday from 10:00 u till 17:00 u
Sunday Closed
   
Closed on:  
1th January New Years day
2nd Easterday  
27th April Kingsday (or 26th April if 27th April is on a Sunday)
Ascension Day  
3 October www.3october.nl (Leidens Ontzet)
25 December 1st Christmas day
26 December 2nd Christmas day